Question 1

What is Nextel?

Accepted Answer

Nextel is a digital telecommunications platform that provides users with access to mobile and eSIM services while participating in a rewards ecosystem connected to eligible network activities and partner programs.

Question 2

How do I register on Nextel?

Accepted Answer

Open the sign up page, provide your required details, select your preferred eSIM plan, and complete the registration payment. Once your payment is confirmed, your account can be activated according to the applicable registration process.

Question 3

How much does it cost to register?

Accepted Answer

Nextel currently offers different eSIM plans. The available plans and their prices are displayed on the registration page before payment. Please review the plan details carefully before completing your purchase.

Question 4

Do I need to refer someone before I can earn?

Accepted Answer

No. Referral participation is not presented as a mandatory requirement for accessing eligible rewards. However, specific rewards or promotional programs may have their own terms and conditions.

Question 5

How does Nextel generate revenue?

Accepted Answer

Nextel's revenue comes from its telecommunications services, network-related activities, and eligible commercial or brand partnerships. The platform uses revenue generated through its business activities to support its services and applicable member reward programs.

Question 6

How do members earn rewards?

Accepted Answer

Eligible members can receive rewards through qualifying activities available on the Nextel platform. The availability and value of rewards may depend on the applicable plan — you can earn by receiving/making calls, receiving SMS, among others.

Question 7

When are rewards credited?

Accepted Answer

Rewards are credited according to the plan. If you acquire a Royal eSIM you get your reward instantly.

Question 8

Will I be using my own airtime to make calls?

Accepted Answer

No. Nextel provides you with completely free airtime specifically for these calls. You won't spend a Kobo of your own network data or airtime.

Question 9

Does call duration matter?

Accepted Answer

Yes — the more minutes you spend on a call, the more money you make.

Question 10

How do I withdraw my rewards?

Accepted Answer

When your account has an eligible balance and meets the applicable withdrawal requirements, you can submit a withdrawal request through your Nextel account. Follow the instructions displayed in your dashboard when requesting a withdrawal.

Question 11

How long does a withdrawal take?

Accepted Answer

Withdrawal processing times can vary depending on the current network — in most cases less than an hour.

Question 12

What is an eSIM?

Accepted Answer

An eSIM is a digital SIM that allows a compatible mobile device to connect to a mobile network without requiring a traditional physical SIM card.

Question 13

What is the difference between the Diamond and Royal eSIM plans?

Accepted Answer

The Diamond and Royal plans provide different levels of access and benefits. Royal eSIM (₦17,500) gives you more calls from both international and local brands, more minutes on calls, a router included, and it works anywhere in the world. Diamond eSIM (₦10,500) cannot earn from making and receiving calls — you earn only from SMS or by being a shareholder, and SMS is limited to local brands.

Question 14

Is my phone compatible with the Nextel eSIM?

Accepted Answer

Yes, Nextel operates on every device!

Question 15

How do I activate my eSIM?

Accepted Answer

After your registration and payment have been successfully completed, follow the eSIM activation instructions provided by Nextel. Your device must be compatible with eSIM technology and connected to the internet during the activation process.

Question 16

What happens if I have a problem with my account?

Accepted Answer

If you experience an account, payment, withdrawal, or eSIM-related problem, contact Nextel support through the official support channels provided on the website. Include relevant transaction or account information so the support team can investigate the issue.

Frequently asked questions

Getting started

Earnings & rewards

Withdrawals

eSIM & devices

Support